Kaitlyn Caspero
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The issue was resolved as the player successfully received his full payouts after initial delays in verification and withdrawal requests. The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team's assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs. That is why we always check these when reviewing casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review. Because of these complaints, we've given this casino 16,560 black points in total. We currently have 2 complaints about this casino in our database. In this review, Caspero Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology.
Complaints directly about Caspero Casino
While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.- The player from Ireland had been waiting for a withdrawal for less than two weeks.
- However, there is currently no User feedback score for this casino.
- However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
- We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
- Please note that some of these may only be available to players from selected countries.
- The player retained the option to reopen the complaint in the future if they wished to resume communication.
Payment methods, win and withdrawal limits
You should always make sure that you meet all regulatory requirements before playing in any selected casino.Copyright ©2026 A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The situation remained pending as the team awaited any potential response from the casino. The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. Discuss anything related to Caspero Casino with other players, share your opinion, or get answers to your questions. The Complaints Team marked the complaint as 'resolved' following the player's confirmation of receiving all funds. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino's finance department. The issue was marked as resolved following the player's confirmation of receiving the winnings. The player from Germany had been waiting for a withdrawal for less than two weeks.Caspero Holding ApS, Copenhagen, Denmark
The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. Please note that some of these may only be available to players from selected countries. Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play.Player’s winnings haven’t been received yet.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. The Complaints Team had made multiple attempts to contact the casino regarding the player's delayed withdrawals but received no response. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.Caspero Casino Review
In our comprehensive review of all relevant caspero aspects, Caspero Casino has attained a Very low Safety Index of 1.5. As far as we are aware, no relevant casino blacklists mention Caspero Casino. In our review of Caspero Casino, we have looked closely into the Terms and Conditions of Caspero Casino and reviewed them.- The player from Germany had requested a withdrawal prior to submitting their complaint.
- Consequently, the complaint was marked as "unresolved," and the player's situation was documented in hopes that the casino might reconsider its approach in the future.
- If you or someone you know has a gambling problem and needs help, call or visit Gamecare.
- At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback.
- The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process.
- The Complaints Team intervened after the recommended waiting period and confirmed that the player's account had been successfully verified, allowing the withdrawal to be processed.